Branding

communications department

What does a communications department do?

Your business’s external and internal interactions with customers, the media, and employees are pivotal to its success. However, some small businesses might not have a communications department. If you’re a small business owner juggling multiple tasks, outsourcing your communications to an agency like Circlewood Creative will ensure your communications are professional, accurate and consistent with your brand voice. Keep reading to learn what a communications department does and why it’s important. Communications vs marketing Although communications and marketing departments have…

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website audit

Is your website ready for a digital marketing campaign?

Digital marketing campaigns are a great way to drive traffic to your website and improve conversions. But is your website ready for all those extra visitors? A website audit can help. A high-quality website is vital for converting traffic into new customers and sales. Reviewing and refreshing your website before investing in a digital marketing campaign is a smart idea. You want to make the most of every opportunity. Circlewood Creative can help you do that. How to get your…

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content subscription

How often should my business post a blog?

This is a common question asked by businesses of all sizes. How often should you post to reap all the benefits of creating blog content, including brand awareness, increased web traffic and SEO? Should you invest in a content subscription? The short answer is it depends. This article shares information to help you create a posting frequency that will benefit your blog, website and business. Here are things to consider when determining how often you should post blogs on your business…

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successful blog

5 components of a successful blog

Blogs are a fantastic way to improve your brand’s performance on search engines, attract new customers, and provide value to readers. Although the blogosphere is incredibly diverse, with endless topics and styles, all successful blogs share a few characteristics. 1. High-quality content Quality is king. You could be doing everything else right, but if your blog lacks quality content it won’t get very far. Even up-to-date SEO, an in-depth understanding of your niche, and a consistent posting schedule cannot make…

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social media advertising

The benefits of social media advertising

Social media advertising is essential for all businesses, big and small. Specifically, paid advertising campaigns are an effective and economical way to improve brand awareness and increase conversions. Flexible budgeting First and foremost, social media advertising is very cost-effective. Many social media platforms use a pay-per-click or pay-per-view model, so you only pay when someone clicks on your ad or views your video. Since you only pay when a potential customer takes action, it’s a highly effective use of your…

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Responding to online reviews

Why and how you should respond to online reviews

Consumers look at online reviews when researching a company, including yours. Monitoring and responding to online reviews is a significant part of good reputation management. Plus, they contain valuable insights into your customers’ experiences, highlighting your strengths and areas for improvement. Additionally, online reviews can open up a valuable dialogue between you and your customers. Whether the review is positive or negative, it provides an opportunity to engage with consumers and build a stronger reputation. Responding to online reviews: Why…

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brand voice

Tips for changing your brand voice

There are several reasons why a company might consider rebranding and changing its brand voice. They might want to give new life to their dated branding, rebrand to reach a new target audience better, improve their reputation, or if they’ve outgrown their original mission. While changing logos and colour schemes is part of rebranding, adjusting your brand voice is a significant component. Your brand voice sets the tone for your brand. You’ll use this voice in all communication materials. Changing…

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communication

Ways your small business communicates to customers

For small businesses, communication and the relationship with your customers is crucial to your success. Customers are loyal when they feel connected to your brand and are likelier to refer you to others. Communication is the foundation of small business-customer relationships. How and where you communicate with your customers is extremely important. Web and blog content In 2023, every small business should have an online presence. This online presence includes a professional website with an active blog. Your website is…

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What is a communications strategy?

A communications strategy is a plan that details how you will communicate with your target audience. Your audience could be internal (employees) or external (customers). A coherent, well-defined communications strategy will help your company reach its goals, increase brand recognition among customers, and build employee trust. Ultimately, you should align your communications strategy with your company vision. What are your company’s goals? Your goal of a communications strategy is to help your company achieve its goals. Therefore, it is imperative…

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social media profile descriptions

Why you should improve your company’s profile on social media

Your company’s social media profile is like a fingerprint, and your social media profile descriptions are part of your brand’s unique identity. It communicates essential information about what you do and why you do it, laying the foundation for what customers expect from you. In addition, consistent and on-brand profile descriptions help make you more recognizable to current and prospective customers. Here’s why you should improve those first impressions with well-thought-out social profiles. Build brand awareness Social media helps you…

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Circlewood Creative's head office is located within Treaty 6 Territory and within the Métis homelands and Métis Nation of Alberta Region 4. We acknowledge this land as the traditional territories of many First Nations, such as the Nehiyaw (Cree), Denesuliné (Dene), Nakota Sioux (Stoney), Anishinaabe (Saulteaux) and Niitsitapi (Blackfoot), who have live in and cared for this land for generations.