Communications

brand voice

Tips for changing your brand voice

There are several reasons why a company might consider rebranding and changing its brand voice. They might want to give new life to their dated branding, rebrand to reach a new target audience better, improve their reputation, or if they’ve outgrown their original mission. While changing logos and colour schemes is part of rebranding, adjusting your brand voice is a significant component. Your brand voice sets the tone for your brand. You’ll use this voice in all communication materials. Changing…

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writing web content

Three things to remember when writing web content

As a business owner, you have many exciting things to share about your company, products and services. When writing web content, you want to tell your story and share how your business can benefit its customers. However, writing for the web differs from other forms of communication writing. There are specific things to consider when creating engaging and effective content for online users. Circlewood Creative writes a lot of web content for our clients! We share three important things to…

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marketing content agency

Why you should hire an agency for your marketing content

Content is central to every well-rounded marketing strategy. Effective, engaging, and entertaining marketing content can steer your business toward success. On the other hand, low-quality, generic content can drive potential customers away. So, it’s imperative to use high-quality content in your marketing. Agencies like Circlewood Creative create highly effective, targeted content for businesses. We provide the resources, talent, and expertise necessary for successful campaigns.  An agency aligns with your needs and goals At Circlewood Creative, we recognize the importance of…

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communication

Ways your small business communicates to customers

For small businesses, communication and the relationship with your customers is crucial to your success. Customers are loyal when they feel connected to your brand and are likelier to refer you to others. Communication is the foundation of small business-customer relationships. How and where you communicate with your customers is extremely important. Web and blog content In 2023, every small business should have an online presence. This online presence includes a professional website with an active blog. Your website is…

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The importance of professional writing for business communications

How your organization communicates is essential to its success. Your internal communications reinforce company values, build trust through transparency, and unite management and employees. External communications, on the other hand, increase brand recognition, generate sales, and build customer loyalty. However, not all communication is effective. Working with a professional communications writer can help. This post will overview how professional writing makes your communication strategy more effective and why it’s important. Accomplish your company’s goals Without a rigorous communications strategy and…

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What is a communications strategy?

A communications strategy is a plan that details how you will communicate with your target audience. Your audience could be internal (employees) or external (customers). A coherent, well-defined communications strategy will help your company reach its goals, increase brand recognition among customers, and build employee trust. Ultimately, you should align your communications strategy with your company vision. What are your company’s goals? Your goal of a communications strategy is to help your company achieve its goals. Therefore, it is imperative…

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print marketing brochures

Are marketing brochures still revelant?

Sold by a marketing brochure The other day, I came home to find a pamphlet hanging on my front door handle. It was for a plumber. The colourful pamphlet had large, easy-to-read text highlighting their services, including clear pricing and contact information. It was clearly DIY, as I recognized the stock clip art of a cartoon plumber giving a thumbs up. But it so happens that I needed some plumbing work done. Usually, I’d search online or get a referral…

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customer letters

Writing a good customer letter

Customer letters are another opportunity to build a positive relationship with your clients. However, a poorly written, harsh, or confusing letter can damage your company’s reputation and drive customers away. This article will review some essential tips for crafting a successful customer letter. 1. Be empathetic toward the customer Empathy lays the foundation for a positive customer service experience. Consequently, an empathetic approach is an absolute non-negotiable regardless of your customer letter’s subject matter. For example, if the letter is…

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web content writer

What you need to provide your web content writer

In 2023, well-written web content is essential. Outsourcing copywriting to a professional web content writer is one of the best things you can do for your brand. We write copy for a lot of websites, but we need some key information to craft impactful, relevant, and searchable web copy. Here’s how you can help out your web content writer: Brand Guidelines Your company’s web content should accurately represent your brand. Not only should it clearly communicate what you do, but…

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What is your brand story?

Creating a story for your brand

How does your brand stand out amongst competitors? And how do you develop lasting, loyal relationships with your customers? Although there’s no singular answer to these questions, one essential step is creating your brand story. What is a brand story? At its essence, a brand story is a marketing strategy that uses the art of storytelling to foster an emotional connection between your brand and its customers. Consequently, a brand story influences your brand image. It also plays a key…

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Circlewood Creative's head office is located within Treaty 6 Territory and within the Métis homelands and Métis Nation of Alberta Region 4. We acknowledge this land as the traditional territories of many First Nations, such as the Nehiyaw (Cree), Denesuliné (Dene), Nakota Sioux (Stoney), Anishinaabe (Saulteaux) and Niitsitapi (Blackfoot), who have live in and cared for this land for generations.