Communications

customer letters

Writing a good customer letter

Customer letters are another opportunity to build a positive relationship with your clients. However, a poorly written, harsh, or confusing letter can damage your company’s reputation and drive customers away. This article will review some essential tips for crafting a successful customer letter. 1. Be empathetic toward the customer Empathy lays the foundation for a positive customer service experience. Consequently, an empathetic approach is an absolute non-negotiable regardless of your customer letter’s subject matter. For example, if the letter is…

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web content writer

What you need to provide your web content writer

In 2023, well-written web content is essential. Outsourcing copywriting to a professional web content writer is one of the best things you can do for your brand. We write copy for a lot of websites, but we need some key information to craft impactful, relevant, and searchable web copy. Here’s how you can help out your web content writer: Brand Guidelines Your company’s web content should accurately represent your brand. Not only should it clearly communicate what you do, but…

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What is your brand story?

Creating a story for your brand

How does your brand stand out amongst competitors? And how do you develop lasting, loyal relationships with your customers? Although there’s no singular answer to these questions, one essential step is creating your brand story. What is a brand story? At its essence, a brand story is a marketing strategy that uses the art of storytelling to foster an emotional connection between your brand and its customers. Consequently, a brand story influences your brand image. It also plays a key…

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communications agency

How a communications agency can help your business

A communications agency can help small and medium-sized businesses that don’t have their own in-house communications and marketing team. Outsourcing these types of services removes the burden from yourself and your team. In addition, a professional communications agency will help you strengthen your brand image, broadcast your messaging, and help your business grow. Here are some ways a communications agency like Circlewood Creative can help your business: Crafting your brand messaging A communications agency can help you develop and refine…

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outsourcing communications

3 things your business can outsource in 2023

The New Year is upon us, and that means a new year of potential. Have you considered where your business can become more efficient and productive in 2023? If you’re setting goals for your business this year, outsourcing your communications can help you meet them. Investing in outsourced professional communications writing can help increase your business’s productivity. Plus, with those tasks off your plate, you can focus on improving customer service and driving revenue. In addition, a professional communications company…

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Why you should invest in professional communications writing

Business communications include all the written messages, content, internal documents, and advertising your business produces. It’s a lot of writing, which requires a lot of time and energy to create.  Investing in professional communications writing is the best way to ensure that your business gets high-quality (and plentiful) writing that it needs to succeed. Professional writers can help with a range of communications Businesses use many different forms of communication on a regular basis. A professional writer can help your…

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outsourcing your communications

The benefits of outsourcing your communications

Blog posts, newsletters, web content, social media copy, customer letters – your business communications can be a lot of work! But, of course, as a business owner, it’s not the only thing you have to do! If you’re struggling to find enough hours in a day, outsourcing your communications is an easy way to give yourself more time. It also ensures that all the writing representing your business is of the highest quality. Here’s why you should consider outsourcing your…

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web content

The importance of quality web content

The written components of your website are crucial for helping customers find your brand online and understand what you do. Your website might be attractive, but high-quality web content will ensure it’s effective, searchable and consistent with your brand messaging.  Search Engine Optimisation (SEO) Web content plays a significant role in search engine optimization.  When thinking of SEO, adding keywords and phrases to your web content might come to mind. Some businesses try to cram as many keywords and phrases…

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Connect with Us

Circlewood Creative's head office is located within Treaty 6 Territory and within the Métis homelands and Métis Nation of Alberta Region 4. We acknowledge this land as the traditional territories of many First Nations, such as the Nehiyaw (Cree), Denesuliné (Dene), Nakota Sioux (Stoney), Anishinaabe (Saulteaux) and Niitsitapi (Blackfoot), who have live in and cared for this land for generations.