Communications Writer

communications department

What Does a Communications Department Do? How Strategic Communications Helps Organizations Grow

Every interaction your organization has with customers, employees, partners, and the community shapes how people see your brand. Your website, social media posts, newsletters, customer emails, and internal updates all play a role in building trust and creating strong relationships. While larger organizations may have entire communications departments managing these responsibilities, many small businesses and non-profits don’t have the resources for a dedicated team. However, that doesn’t mean communications should be an afterthought. Outsourcing your communications to an agency like…

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outsourcing your communications

The benefits of outsourcing your communications

Blog posts, newsletters, web content, email campaigns, press releases, social media copy, customer letters – your business communications can be a lot of work! If you’re struggling to find enough hours in a day, outsourcing your communications is an easy way to give yourself more time. It also ensures that all the writing representing your business is of the highest quality. Here’s why you should consider outsourcing your communications to Circlewood Creative. 1. It’s cost-effective and frees up your time Producing…

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What is a communications strategy?

A communications strategy is a plan that details how you will communicate with your target audience. Your audience could be internal (employees) or external (customers). A coherent, well-defined communications strategy will help your company reach its goals, increase brand recognition among customers, and build employee trust. Ultimately, you should align your communications strategy with your company vision. What are your company’s goals? Your goal of a communications strategy is to help your company achieve its goals. Therefore, it is imperative…

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professional writing and editing

Professional writing improves your company’s image

Customer notification letters, emails, web content, blog and social media content should be consistent with your brand and error-free. They are a direct extension of your company and how you present yourself to your customers and community. Professional writing and editing should be part of your written communications process. Here’s why: Connect with your customers Professionally written communication allows you to better connect with your customers. For example, a letter to customers sharing unfavourable news needs to be empathetic and…

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Circlewood Creative's head office is located within Treaty 6 Territory and within the Métis homelands and Métis Nation of Alberta Region 4. We acknowledge this land as the traditional territories of many First Nations, such as the Nehiyaw (Cree), Denesuliné (Dene), Nakota Sioux (Stoney), Anishinaabe (Saulteaux) and Niitsitapi (Blackfoot), who have live in and cared for this land for generations.